Service terms for TealCore projects

All project appointments are governed by written proposals and signed agreements describing scope, pricing, programme assumptions and payment terms.

Variations to agreed scope may affect cost and timeline. Any change is documented and approved before related works proceed.

TealCore performs works in line with applicable UK regulations and recognised industry standards. Liability, warranties and dispute provisions are defined in the executed contract documents.

Programme & Site Access

Works are scheduled against agreed milestones, access windows and dependency requirements. Delays caused by restricted access, late approvals, material constraints or third-party instruction changes may affect delivery dates.

Clients are expected to provide safe and reasonable site access, utility availability and timely decision feedback to support programme continuity.

Payments & Variations

Payment stages are defined in the contract or proposal and may include mobilisation, progress and completion milestones. Late payments can affect scheduling and resource continuity.

Variations are costed and confirmed before execution. Verbal requests are not treated as approved scope changes until documented in writing.

Completion, Defects & Warranty

On practical completion, a snag review may be issued for minor adjustments. Any warranty terms and defect response periods are described in the signed project documents and applicable manufacturer provisions.

TealCore is not responsible for defects arising from misuse, unapproved third-party modifications or failure to follow maintenance guidance.